Local Macarons (operated by Zindan s.r.o., IČO: 22545883, Soběslavská 2314/15, 130 00 Praha-Vinohrady, Czech Republic) respects your privacy and is committed to protecting your personal data.
Data Controller
Zindan s.r.o.
Soběslavská 2314/15, 130 00 Praha-Vinohrady, Czech Republic
Email: localcakebar@gmail.com
Phone: +420 725 447 199
What Data We Collect
- Identity & Contact: name, email, phone number, address.
- Order & Payment: ordered items, billing/shipping details, payment confirmation (processed by payment providers; we do not store full card numbers).
- Technical & Usage: IP address, device/browser info, pages viewed, cookies/analytics.
Why We Use Your Data
- Process, deliver, and confirm your orders.
- Provide customer support and communicate about your purchase.
- Improve our website, services, and security.
- Meet legal, tax, and accounting obligations.
Legal Bases (GDPR)
- Contract performance (processing your order).
- Legitimate interests (site security, service improvement).
- Legal obligation (record keeping).
- Consent (non-essential cookies/marketing, if any).
Sharing Your Data
We share data only with necessary providers (e.g., payment processors, IT hosting, our courier) to fulfil your order or comply with law. We do not sell personal data.
Cookies & Analytics
We use cookies for essential functions (cart, checkout) and, with consent, for analytics. You can manage preferences via our cookie banner or your browser settings (some features may not work without essential cookies). See our Cookie Policy for details.
Data Retention
We keep order records as required by law and for our legitimate interests (e.g., warranty/tax). Analytics data is retained according to tool settings and your consent.
Your Rights
You may request access, correction, deletion, restriction, portability, or object to processing. You may withdraw consent at any time (for cookie/marketing uses).
Contact: localcakebar@gmail.com.
You can also lodge a complaint with your local data protection authority (e.g., ÚOOÚ in the Czech Republic).
Contact
For privacy questions, email localcakebar@gmail.com.
Terms and Conditions
Last updated: 5 September 2025
1. About Us
Local Macarons is operated by Zindan s.r.o., IČO: 22545883, Soběslavská 2314/15, 130 00 Praha-Vinohrady, Czech Republic.
Store address: Na Poříčí 1039/8, Prague.
Email: localcakebar@gmail.com | Phone: +420 725 447 199.
2. Products & Pricing
We sell fresh, perishable confectionery. Prices are shown in the checkout currency and include applicable taxes where required. Availability and prices may change without notice.
3. Orders & Payment
Accepted payment methods: credit card, PayPal, cash on delivery, bank transfer.
An order is confirmed upon our acceptance and payment authorisation (where applicable).
4. Delivery & Pick-up
Delivery is available via our courier to designated areas; self pick-up is available at our store (Na Poříčí 1039/8). Delivery windows are estimates and may vary.
5. Returns & Refunds
Due to the perishable nature of our products, all sales are final and non-refundable (see Refund & Return Policy). This aligns with consumer law exceptions for perishable goods.
6. Allergens & Storage
Ingredients and allergens may include eggs, nuts, dairy, gluten, and others. Store products as instructed on the packaging. Contact us at localcakebar@gmail.com with any allergen queries.
7. Liability
We are not liable for delays outside our reasonable control or for issues arising from improper storage after delivery/pick-up. Our total liability for any order is limited to the amount you paid for that order.
8. Intellectual Property
All content on this website (text, images, logos) is owned by or licensed to us and may not be used without permission.
9. Governing Law
These Terms are governed by the laws of the Czech Republic. Competent courts of the Czech Republic shall have jurisdiction.
10. Contact
localcakebar@gmail.com | +420 725 447 199.
Refund & Return Policy
Last updated: 5 September 2025
Because our macarons and related items are fresh and perishable, all sales are final and non-refundable. We do not accept returns or exchanges.
If your order arrives damaged, incorrect, or missing items, contact us on the same day of delivery/pick-up with your order number and photos (if applicable):
Email: localcakebar@gmail.com | Phone: +420 725 447 199.
We will review and, where appropriate, provide a replacement or store credit.
Shipping Policy
Last updated: 5 September 2025
Methods
- Our courier (within Prague and selected areas).
- Self pick-up at Na Poříčí 1039/8, Prague.
Timing
Delivery windows are provided at checkout or by email/SMS. During peak periods or adverse conditions, delivery times may vary.
Fees
Any delivery or handling fees will be shown at checkout before payment.
Delivery Conditions
Please ensure someone is available to receive the order at the agreed time/place. If no one is available, re-delivery or cancellation may incur additional charges and product freshness cannot be guaranteed.
Questions
localcakebar@gmail.com | +420 725 447 199.
Cookie Policy
Last updated: 5 September 2025
What Are Cookies?
Cookies are small files placed on your device to help our site function and to understand how it is used.
How We Use Cookies
- Essential: enable core features like cart and checkout.
- Functional/Preference: remember choices (e.g., language).
- Analytics (with consent): understand site usage to improve performance.
Managing Cookies
You can manage consent via our cookie banner or your browser settings. Blocking essential cookies may impact site functionality.
Contact
Questions about cookies? Email localcakebar@gmail.com.
Legal Notice (Impressum)
Last updated: 5 September 2025
Operator: Zindan s.r.o.
IČO: 22545883
DIČ (VAT): N/A
Registered Address: Soběslavská 2314/15, 130 00 Praha-Vinohrady, Czech Republic
Store Address: Na Poříčí 1039/8, Prague
Email: localcakebar@gmail.com
Phone: +420 725 447 199
Website Languages: Czech, English, Russian